Zach Stone

Organizational Development Specialist
Certified scrum Master
profile-image
play_arrow

Zach Stone

Scrum Master / Organizational Development Specialist
  • email Click to reveal
  • language www.ThatScrum.life
  • Zach.J.Stone@skype.com
  • phone Click to reveal
  • place Philadelphia, PA, USA

Hi! I’m Zach Stone. Results-oriented team leader/Scrum Master with a passion for facilitating effective collaboration with cross-functional teams (including executives, HR, sales, marketing, operations, developers, designers) to create a shared product vision and reality. 18 years experience in group facilitation, design thinking, and process analysis. Expertise in leading multi-cultural teams and managing conflicts / crises in complex, high-pressure, corporate environments.

demoEducation

C
Certified Scrum Master
Scrum Alliance
2017

Trained to foster resilient scrum teams that produce valuable software. My Certied Scrum Master Accrediation Number is 701477.

C
Entrepreneurial Studies/Business Development
Babson College/Goldman Sachs
2014

Certificate program:

  • Human capital development
  • Strategic business analysis
  • Scaling
  • Risk mitigation
  • Leading through change
U
B.Sc. in Behavioral Science
Drexel University
Jan 2008 - Mar 2011

Graduated summa cum laude:

  • Group dynamics
  • Managing resistance to change
  • Creating interventions for behavioral change on an individual,team, and org. level
  • Neurobiology of resilience and well-being
  • Fostering the adoption of healthy practices in communities and organizations
Conflict Management and Mediation
Good Shepherd Mediation
2007

Certificate:

  • Organizational and individual conflict analysis
  • Third party intervention techniques
  • Enhanced de-escalation and communication training
  • Information gathering and relational analysis
  • Conflict pattern mapping
T
Advanced Group/Process Facilitation
American Friends Service Committee
1999

Training of Trainers Certified:

  • Group dynamics and team leadership theory
  • Creating high performing cross functional teams
  • Fostering safety and leading conflict mitigation to remove team impediments
  • Building and leading custom initiatives on the fly to facilitate change
  • Behavioral change managment
  • Trained to train others in group/team development
Agile Specialization Certificate
UVA Darden
May 2017 - Active

3/5 courses completed. Expected completion date: February 2018

demoSkills

Professional
Team Facilitation
98%
Conflict Management
90%
Change Management
90%
Business Analysis
85%
Branding/CX and CE
80%
Personal
Communication
Over 9000%
Teamwork
98%
Stress Management
85%
Creativity
99%
Public Speaking
95%
Software
Wordpress
80%
Adobe After Effects
80%
VSCode
65%
Jira
80%
HTML/CSS
35% and rising

demoHIGHLIGHTS

C
SCALING & IMPLEMENTING ORGANIZATIONAL INITIATIVES
2008-2017

Designed, facilitated, and implemented large-scale human capital development change Initiatives across all levels for several companies ranging in size from 400- 10,000+ employees

  • 83% reduction workplace assaults/conflict
  • 51% reduction absenteeism
  • 40.6% reduction customer complaints
  • 38% reduction employee sick days
  • 29% reduction disciplinary actions
  • 18% reduction employee turnover
  • 200%+ increase positive customer satisfaction ratings
M
EXPERT IN CONFLICT TRANSFORMATION & COMMUNICATION
Jan 2012 - Mar 2014

Mediated and transformed entrenched, multi-decade conflict between labor union leaders, members, and corporate management to foster a culture of trust and collaboration

  • Shorter labor contract negotiation periods
  • Decreased # of union grievances
F
FACILITATOR/ TEAM PROCESS LEADER
March 1999 - July 2017

Have facilitated timeboxed group process work for 15,000+ individuals from over 27 countries; groups represented multidisciplinary teams in both corporate, NGO, non-profit, and government sectors. Utilized design thinking, process mapping, and process faciliation to improve team productivity.

C
BEHAVIORAL BUSINESS ANALYST
Jan 2014 - Present

Using a hybrid model of organizational pyschology, behavioral science, and business analysis, helping organizations overhaul process/policy effeciency, and implementing cross-functional teams with improved lines of communication to enhance productivity and break down organizational silos.

  • Regular collaboration with most business stakeholder levels.
  • Conducting Needs Assessments and Cost Benefit Analyses.
  • Coached VP's and C-Suite executives on strategic implementation and communication.
S
PUBLIC SPEAKING/BRAND EVANGELIST
Febuary 2010 - Present

Represented Red Kite Project/clients in multiple forums including radio, podcasts, television (news), print, and public/private engagements, e.g.: Department of State, CHOP, HUFFPO, NBC, CBS, NPR, Wharton School of Business, Association for Higher Education, Intl. Trauma Conference, Apple Inc. speaking to crowds up to 2,000+

T
CROSS-FUNCTIONAL LEADERSHIP FOR WEBSITE DESIGN
2010 - Present

Managed cross-functional teams (3-7 designers/developers) to effectively translate business goals into technical design of the website; led 5 Internal website overhauls and assisted in 2 small external digital web branding projects. Managed product backlog, engaged business stakeholders, and translated expectations/requirements between stakeholders and dev teams. Managed continuous content updates via wordpress and CSS/HTML.

demoEXPERIENCE

B
Director of Business Strategy & Outreach
2015-present

Led & implemented strategic vision for resilience building consulting firm; head of branding and customer engagement, outreach & business development

Click To See More Results

C
Behavioral Profiling and Hiring Consultant
November 2016-August 2017
  • Collaborated with stakeholders in C-suite, human resources, finance, procurement, and labor relations to analyze current hiring and on-boarding practices.
  • Generated an industry best practice based "cost/benefit" analysis for implementing change.
  • Created a behavioral based hiring profile to identify ideal candidates and mitigate potentially risky hires.
  • Created a strategic plan for new hiring and onboarding practices in order to lower absenteeism, turnover, conflict, and errors.
T
Team Lead & Project Manager
CX/CE/Branding
2008-2017

Website design:

  • Managed design, content and development of internal corporate websites to improve UX using Flash, HTML, CSS and Wordpress
  • Analyzed visitor behavior flow to optimize website layout / design / content for increasing sales based on User Personas (developed based on user analytics and client interviews)
  • Wrote, directed, edited, launched and promoted multi-media content to deepen UX and user engagement on site
C
Change Consultant & Process Facilitator
30+ Clients
2008-2016

Facilitated teams of 6-27 through multi-day sprints/workshops to create organizational change, build resilience and agility, taught conflict management skills, removed organizational impediments, enhanced productivity, and increased collaboration amongst stakeholders. Have facilitated process work with over 10,000 participants in team based settings.

F
Conflict Mediator and Group Facilitator
Good Shepherd Mediation
2006-2008

Facilicitated time-boxed workshops around conflict management and enhanced communication skills. Ran Mediations/negotiations between multiple (often hostile) parties including victims of crimes and the offender of crimes.

F
Group Faciliation, Training, Coaching
Freelance
1999-2006

Facilicitated time-boxed workshops around conflict management, enhanced communication skills, and improving productivity with close to 5,000+ participants. Trained participants to facilitate their own "ceremonies." Ran Mediations between multiple (often hostile) parties including victims of crimes and the offender of crimes.

demoAWARDS

  • Yale Universities Unite Sight Innovation Awards (2016)
  • Association For Higher Education, Keynote Speaker On Innovative Faciliation (2016)
  • Drexel University, 40 Under 40 (2016)
  • The Intl. Trauma Conference, Best Practice in Resilience Building (2015)
  • Apple Inc., Innovator in Training & Development (2015)
  • Children’s Hospital of Philadelphia, Best Practice in Violence Prevention (2014)
Yale
Apple Inc.
Drexel
Intl Trauma Conference
CHOP
ACHE

demoTHOUGHT LEADERSHIP

blog-image
Meet The Disrupter: Zach Stone 74
Creating Resilient/High Performing Work Cultures

Red Kite Project brings resilience building and wellness principles from the frontline of war zones to US organizations.

Read More
blog-image
Metro Magazine 33
4 Things Every Leader Should Know About Their Front Line

Featured in leading transit industry publication focusing on organizational change concepts to improve productivity.

Read More
blog-image
Linkedin Pulse 168
Your Training Initiative Failed, Using Behavioral Science, I'll explain why.

Most Trainings fail to produce results. By using behavioral science best practice, you can find training that works.

Read More